Pansi pamiyezo yapadziko lonse lapansi yazinthu, ISO, monga imodzi mwamiyezo yofunikira, ikugwiritsidwa ntchito kwambiri ngati chida chamakasitomala ndi abwenzi kuweruza mtundu wazinthu. Koma mumadziwa bwanji za miyezo ya ISO 9000 ndi ISO 9001? Nkhaniyi ifotokoza muyezo mwatsatanetsatane.
ISO 9000 ndi mndandanda wamiyezo yapadziko lonse lapansi kasamalidwe kabwino kopangidwa ndi International Organisation for Standardization (ISO). Miyezo yotsatizanayi imapatsa mabungwe dongosolo ndi mfundo zokhazikitsira, kukhazikitsa ndi kusunga kasamalidwe kabwino, ndicholinga chothandizira mabungwe kuwongolera zinthu ndi ntchito, kukulitsa kukhutitsidwa kwamakasitomala, ndikuwongolera magwiridwe antchito onse a bungwe.
Miyezo ya ISO 9000
Miyezo ya ISO 9000 ili ndi miyezo ingapo, yomwe imadziwika bwino kwambiri ndi ISO 9001. Miyezo ina monga ISO 9000, ISO 9004, ndi zina zotero zimapereka chithandizo ndi zowonjezera ku ISO 9001.
1. ISO 9000: Mfundo Zofunikira za Kasamalidwe Kabwino ndi Mawu
Muyezo wa ISO 9000 umapereka maziko ndi mawu oyambira pamakina oyang'anira bwino. Imatanthauzira mawu ndi malingaliro ofunikira okhudzana ndi kasamalidwe kabwino ndikuyala maziko kuti mabungwe amvetsetse ndikukhazikitsa ISO 9001.
2. ISO 9001: Zofunikira za Quality Management System
ISO 9001 ndiye muyezo womwe umagwiritsidwa ntchito kwambiri pamndandanda wa ISO 9000. Lili ndi zofunikira kuti mukhazikitse dongosolo loyang'anira khalidwe labwino ndipo lingagwiritsidwe ntchito pazifukwa za certification. ISO 9001 imakhudza mbali zonse za bungwe, kuphatikiza kudzipereka kwa utsogoleri, kasamalidwe kazinthu, kapangidwe kazinthu ndi ntchito, kuyang'anira ndi kuyeza, kuwongolera mosalekeza, ndi zina zambiri.
3. ISO 9004: Chitsogozo chokwanira cha machitidwe oyendetsera bwino
ISO 9004 imapatsa mabungwe chiwongolero chokwanira pamakina oyendetsera bwino omwe adapangidwa kuti athandizire mabungwe kuti azichita bwino kwambiri. Muyezowu sumangoyang'ana pakukwaniritsa zofunikira za ISO 9001, komanso umaphatikizanso malingaliro omwe bungwe limayang'ana pa omwe akukhudzidwa nawo, kukonzekera bwino, kasamalidwe kazinthu, ndi zina zambiri.
Zomwe zili mu ISO 9001
Muyezo wa ISO 9001 uli ndi zofunikira zingapo zomwe zimakhudza mbali zonse za kasamalidwe kabwino. Chifukwa chake, kuchuluka kwa kagwiritsidwe ntchito ka ISO 9001 ndikwambiri, kukhudza pafupifupi mafakitale ndi magawo onse.
1. Njira yoyendetsera bwino
Mabungwe akuyenera kukhazikitsa, kulemba, kukhazikitsa ndi kusunga kasamalidwe kabwino kuti akwaniritse zofunikira za ISO 9001 ndikuwongolera mosalekeza dongosolo.
2. Kudzipereka kwa utsogoleri
Utsogoleri wa bungwe uyenera kufotokoza kudzipereka kwa kayendetsedwe ka kayendetsedwe ka kayendetsedwe kabwino ndikuwonetsetsa kuti zikugwirizana ndi zolinga za bungwe.
3. Kukonda makasitomala
Mabungwe akuyenera kumvetsetsa ndikukwaniritsa zosowa zamakasitomala ndikuyesetsa kukulitsa kukhutira kwamakasitomala.
4. Njira yoyendetsera
ISO 9001 imafuna kuti mabungwe azitengera njira zowongolera magwiridwe antchito pozindikira, kumvetsetsa ndi kuyang'anira njira zawo.
5. Kuwongolera mosalekeza
Mabungwe amayenera kufunafuna mosalekeza kuwongolera kasamalidwe kabwino kawo, kuphatikiza kukonza njira, zinthu ndi ntchito.
6. Kuyang'anira ndi kuyeza
ISO 9001 imafuna kuti mabungwe awonetsetse kuti kasamalidwe kabwino kabwino kakuyendera bwino poyang'anira, kuyeza ndi kusanthula, komanso kuchitapo kanthu koyenera kukonza ndi kupewa.
Mndandanda wa ISO 9000 wokhazikika umapatsa mabungwe mndandanda wamiyezo yovomerezeka padziko lonse lapansi. Potsatira mfundozi, mabungwe amatha kukhazikitsa njira zoyendetsera bwino komanso zokhazikika, potero amakonza zogulitsa ndi ntchito, kupititsa patsogolo kukhutira kwamakasitomala, ndikulimbikitsa kukhazikika kwa Gulu.
Pakadali pano, kampani yathu ikukonzekeranso kupempha chiphaso cha ISO chapadziko lonse lapansi. M'tsogolomu, tidzapitiriza kupereka khalidwe labwinoflange ndikuyika chitolirokatundu kwa makasitomala athu ndi anzathu.
Nthawi yotumiza: Nov-14-2023
